Check In & Check Out Times
Check in time is 4:00 PM - 9:00 PM on the scheduled day of arrival
Check Out Time is no later than 10:00 AM on the scheduled day of departure.

Please Note:
We are flexible and willing to work with your schedule.
We only ask that you call ahead to make prior arrangements if you will be late or want to arrive early so that we can be ready for you..  Please also note that your arrival date may be the departure date of another team/group and vice versa.  Although we will make every effort to accommodate your requests for departure/arrival times it may not always be possible.

Our Cancellation Policy - Group Rates

• If we receive a cancellation notice 90 or more days prior to the reserved date of arrival, the full amount of the rental payment will be refunded, less a Cancellation Fee equal to 10% of the Full Rental Fee.

• If we receive a cancellation notice less than 90 days prior to the reserved date of arrival, there will be no refund unless we are able to re-book. In that case, the rental payment will be refunded in full less a Cancellation Fee equal to 10% of the Rental Fee.

Our Cancellation Policy - Restaurant
When large groups make a reservation for lunch, dinner or other special event there is a lot of work that goes into preparing for your visit.  This means that last minute cancellations can be very costly for our restaurant.  For this reason,  a reservation for a group of TEN or more people will require a valid credit card be given at the time of the reservation.  If  a cancellation is made less than 24 hours prior to your scheduled arrival, we reserve the right to apply a cancellation charge of $25.  Your card WILL NOT be charged if your party arrives as per your reservation.


We Appreciate Your Understanding.

Other points of interest: 

We are a pet friendly facility and will accept guests with dogs.  It is important that you consider this when making a reservation to stay at the Lake House.  We also have sled dogs and a cat of our own. 

Richfield Springs  was famous for its sulfur baths in the early 1900's.  There are numerous sulfur springs in the area and although the Lake House has its own excellent well water, on occasion, there is a hint of sulfur that you might detect.  Sulfur water is known for its health properties.

The Lake House has been modernized in many ways but part of its charm is the rural setting beside beautiful Canadarago Lake.  We still have farms and livestock in the surrounding fields.  Farmers cut and bale hay, spread manure, and chop corn.  For kids from the city, it is something interesting for them to experience. 

We strive to make each guest's stay enjoyable.  We will help you with directions, information for sites of interest, and in general do our best to make your stay memorable.  We always try to honor your request for the room of our choice. On occasion, if we do have to make a last minute  adjustment, we will always upgrade your room or offer you a full refund.  We have many guests that return year after year.  We hope you will become one of them.